Receptionist > Radisson Hotel Group > Joboolo NL :
Company : Radisson Hotel Group Location : Schiphol-Rijk North Holland From : Talent NL
At the RadissonHotelGroup, we believe that anything is possible, whilsthaving fun in all that we do! We bring the culture, spirit, environment and opportunities thatempower you to be your best, every day, everywhere, every time.
Together, wemake Every Moment Matter.
Radisson Blu Hotel Amsterdam Airport isa true icon near Amsterdam Airport Schiphol.
In 2024 we celebrate our25th Anniversary.
With over 100 associates we deliver great service and weneed your support to make it excellent! If we look ahead to 2024 we foresee thelaunch of our new restaurant concept, implementation of RFID chipped Linen,Preparation for renovation Two bedroom floors, Moving from Gas to City heatingand much more! Interested then why not say Yes I Can! as we are looking for passionate peoplejust like you! Key Responsibilities of the Front of House Manager:
Ensures the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution Establishes and delivers an effective planned guest engagement program Sharing is caring; share the quality results to develop the team and improve our guest satisfaction; YES I CAN Make sure that there is a complete focus on our loyalty program Radisson Rewards! Enrol our guest and deliver the benefits for our Club, Premium and VIP members Leads and manages the Front Office team fostering a culture of growth, development and performance within the department Establishes a challenging and fun work environment for the Front Office team Proactively supports training needs and implements new training programs together with the Recruitment & Training Manager Recruits new talent within the Front Office department in line with the RHG Foundations Ensures a smooth onboarding training program for all new hires Prepares and is responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained Builds and maintains effective working relationships with all key stakeholders; Food & Beverage, Kitchen, Meeting & Events and Housekeeping.
Reports to the Operations Manager Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution Develops and implements the plans and objectives where front office initiatives & hotel targets are achieved Recognize potential Corporate guests and share details with Sales for business growth opportunities Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required Requirements:
Proven experience in front office Strong communication skills (verbal, listening, writing) Excellent leadership skills with a hands-on approach and lead-by-example work style Commitment to delivering exceptional guest service with a passion for the hospitality industry Ability to find creative solutions with proven problem-solving capabilities offering support where required Personal integrity, with the ability to work in an environment that demands excellence, time and energy Experience of working with IT systems on various platforms Strong organizational skills Ability to effectively manage labor productivity Strong problem-solving skills; encourages new innovative solutions when appropriate What do we offer:
We aim to be as good a place to work as we are to stay.
That is why we offer a competitive salary and benefits package, which includes;Salary range of € 3000 - 4000, - gross, excluding 8% holiday allowance; Employee rates in all the RadissonHotels all over the world and 50% discount on Food & Beverage within the RadissonHotels in the Netherlands; Great staff activities and parties; Free use of the hotel gym, shuttle bus and parking facilities We take our “We grow talent, talent grows us” culture belief to heart.
With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding.
This includes an individual development plan, live trainings and unlimited access to more than +20K learning modules & programs through Radisson Academy. Career possibilities within the RadissonHotelGroup; Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all We are present in over 95 countries with ten distinctive brands.
Together withour partners, we continue to develop new hotels and generate synergies to gomuch further.The RadissonHotelGroup portfolio includes Radisson Collection, art'otel,Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Park Plaza, ParkInn by Radisson, Country Inn & Suites by Radisson, and prizeotel broughttogether under one commercial umbrella brand RadissonHotels.
Convenience, comfort and style combined at the Radisson BluHotel at Amsterdam Schiphol Airport, making it the perfect choice for busytravelers.
Just 5 kilometers from Schiphol Airport, the hotel is based in theattractive Schiphol-Rijk Business Park near Highway A4.
Our guests can sinkinto a plush bed in one of the 281 comfortable rooms and suites at our Schipholhotel.
Organizing a private meeting or a large conference? Our 19 renovatedmeeting rooms.
Including the impressive Noord-Holland Ballroom, will meet allthe needs of our guests.’ Become part of the world of Moment Makers, we are lookingforward to getting to know you! RadissonHotelGroup Schiphol-RijkNorthHolland
